At Balance Exacto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or enroll in our courses. By using our website, you agree to the terms outlined below.
1. General Information
Balance Exacto operates as an online education platform providing accounting courses in English. We collect and process user data in compliance with applicable data protection laws. For any privacy-related inquiries, you can contact us at support@balancexact.com.
2. Data We Collect
We may collect the following types of information:
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Personal details such as name, email address, and payment information when registering or purchasing a course.
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Technical data such as IP address, browser type, and operating system for security and performance optimization.
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Usage data, including pages visited, time spent on the site, and user interactions to enhance course quality and user experience.
3. Use of Information
The information we collect is used to:
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Provide access to purchased courses and maintain account functionality.
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Deliver customer support and respond to user inquiries.
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Improve website performance and develop new educational features.
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Send administrative and promotional updates related to Balance Exacto services.
We do not sell, rent, or share your personal data with unauthorized third parties.
4. Data Protection and Security
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or alteration. All transactions are processed through secure payment gateways, and sensitive information is encrypted using industry-standard protocols.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
6. User Rights
You have the right to access, modify, or delete your personal data at any time. Requests regarding data processing or deletion can be sent to support@balancexact.com. We will respond to such requests promptly and in accordance with applicable regulations.
7. GDPR Compliance
Balance Exacto fully complies with the General Data Protection Regulation (GDPR) of the European Union. Under GDPR, users have the following rights:
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The right to access personal data held about them.
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The right to request correction or deletion of data.
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The right to restrict or object to data processing.
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The right to data portability, allowing users to obtain a copy of their data in a structured format.
We only collect data with the user’s explicit consent and ensure transparency in how it is used. Users can withdraw their consent at any time by contacting us at support@balancexact.com.
8. Confidentiality Policy
All personal data shared with Balance Exacto is treated with strict confidentiality. Only authorized employees and partners who require access to specific information to perform their duties are permitted to handle such data. Every team member is bound by confidentiality agreements to ensure data protection.
9. Cookie Policy
Balance Exacto uses cookies to improve user experience and website performance. Cookies help us remember user preferences, analyze website traffic, and personalize course recommendations.
Types of cookies we use:
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Essential Cookies: Necessary for website functionality and secure login.
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Analytical Cookies: Used to gather anonymous statistical information about site usage.
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Preference Cookies: Store user language and interface preferences.
Users can manage or disable cookies through their browser settings. However, disabling cookies may affect certain functionalities of the website.
10. Third-Party Services
We may use third-party tools such as analytics providers and payment processors to improve service quality. These third parties are carefully selected and comply with applicable data protection standards.
11. Changes to This Privacy Policy
Balance Exacto reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. We encourage users to review this policy regularly to stay informed.
12. Contact Information
If you have any questions or concerns about our Privacy Policy, GDPR compliance, or data handling practices, please contact us at:
support@balancexact.com